True Fitness

Yanni Konstantinidis 7 months ago

Misleading “Month-to-Month” Membership & Surprise 60-Day Charges. I signed up at True Fitness Southie on a NON COMMIT EFT – Month to Month membership and paid a higher rate specifically so I could cancel at any time. When I emailed to cancel, I was suddenly told I must pay for an additional 60 days (two more monthly charges), which contradicts the way the membership was sold to me. If you’re considering joining, I recommend asking about their cancellation policy as I found it to be deceiving.

G Ahuja 9 months ago

I’m not sure why people have rated this gym super low but as a gym owner I would say this gym is great. Me and team members came from Canada and did a week pass and Sunny (owner) delivered exceptional customer service and this gym does have top of the line life fitness equipmemt. Old reviews aren’t the right representation of this new location. If you live in the area then this is a good gym for you guys!

Alvaro Nino 5 months ago

Really really bad front desk service. I wanted to join the gym no one there. Called few times to try to get someone’s attention and nobody came. Waited for over 15 minutes. Nobody showed up. End up signing up online fast. Nobody to guide me through the gym. Had to figure out by myself where everything is. The gym is definitely good. Clean and nice weight and cardio areas. Really bad first day.

Homer Guzman 2 weeks ago

I called today to ask about purchasing a day pass and the gentleman who answered the phone was very unfriendly and it felt like he was bothered by me calling the facility to ask this question. So much so that he cut me off mid sentence - I decided to try out elsewhere which is unfortunate.

Dan Dascal a year ago

Overall a decent 2-story gym with most machines you'll want, but a few things to keep in mind: Cons: 1. There's no A/C, on either floor. There are FANS, but no A/C. Especially in the basement floor, you can easily smell the recirculated air. The street level has a radiator (might look like an A/C unit but it's not), hopefully used during the winter. 2. The gym is pretty PACKED in the evenings until about 8:30pm. 3. There are no towels (this is no Equinox...) Pros: 1. Many machines. Three squat racks, and also an Olympic lifting area. Assisted pushups machine. Back hyperextension. 2. Six ellipticals, several treadmills, a rowing machine. 3. There are lockers, but you need to bring your own lock; no overnight locking (there's a visible poster threatening to cut overnight locks... maybe they should chill a bit) 4. If you only need a one-month membership, they have a $175 Paid-In-Full option, while Equinox doesn't (Equinox Seaport costs $240/mo). 5. You can scan the barcode on your membership card into your phone, e.g. using Google Wallet, so you don't need to carry a gym fob or card