EōS Fitness

Preston Mccoy 3 weeks ago

I had a very poor experience with EOS personal training and billing. Resolving the issue took more than three months of repeated calls, messages, emails, and escalation. I was told that my personal training payments would be frozen while my trainer was out of the country, but the biweekly charges continued. Later, after I moved and had an ongoing billing dispute, I was told in person that the charges would stop, yet I was charged again. Communication was extremely frustrating. My calls asking to be rescheduled when my trainer cancelled twice and to have the billing corrected often went unanswered, while EOS continued charging my card. After finally completing one session, my trainer cancelled the following week because he was sick. I then received no response about the next appointment and only learned afterward that he had left the country again. I still got charged for those two weeks with no opportunity to schedule new appointments. EOS ultimately refunded five biweekly payments, but they would not refund everything I believe I had been told would not be charged. I appreciate that a partial refund was eventually issued, but it should not have required months of follow-up and escalation to correct charges tied to freezes, trainer unavailability, cancellations, and my relocation. I liked my trainer personally, but the communication, account management, and billing process were unacceptable. I would not recommend signing a personal training agreement here unless every freeze, cancellation, and billing promise is confirmed in writing and monitored closely. In writing is very important and my practical advice is to go inside and have them email the conversation with you agreeing to the terms after the fact.

Keshia Mcclendon 4 weeks ago

I want to say that I love this EOS. I got a personal trainer at this location his name is Kevin and he has really changed my life. I lost over 20 pounds in 4 months with Kevin. He is so knowledgeable & passionate about fitness and really cares about making sure you reach your fitness goals. He taught me the difference between working out and training. I now have my health and confidence back.

Visible Ninja 5 months ago

Walking into the gym for the first time, I honestly didn’t know what to expect. I’ve signed up at gyms before, but this experience was on a completely different level. From the moment I walked in, I felt welcomed, not pressured, and genuinely listened to. Devan took the time to ask about my goals, my past experience, and what I actually wanted out of a gym membership instead of just trying to sell me something. Devan understood me and my wallet. What stood out most was how knowledgeable and authentic Devan was. Everything was explained clearly—from how the gym operates to how personal training could specifically help me. I never felt rushed or upsold; it felt like guidance, not a pitch. By the end of the conversation, I was confident enough to invest in personal training because it actually made sense for where I’m at. I also picked up supplements that were recommended based on my goals, not hype, and grabbed a T-shirt that I’ll actually wear because the brand feels like something I’m proud to be part of. Devan found my size. Overall, the service was incredible, professional, motivating, and personal. If this is the standard here, I’m genuinely excited to be starting my fitness journey at this gym, and Devan is a huge reason why. Devan introduced me to one of the other workers Tony. Tony's personality was so amazing I couldn't stop laughing! Thank you Devan! Thank you Tony.

Rodney Kent a month ago

My Review of EOS Fitness – Lake Mead Location & Personal Trainer Gina S. I’ve been exploring different gyms around the valley just to see how they compare, and what I’ve learned is that every gym has its own personality. Eventually, you find the one that feels right—where the environment, the people, and the energy match what you need. For me, that place is the EOS Fitness on Lake Mead. From the moment you walk in, the staff, especially JoJo , greets you with eye contact and genuine friendliness. The gym is consistently clean, with the cleaning crew always on the move. One thing that really stood out to me is the number of seniors working out with all kinds of goals. It creates a sense of community and reminds you that fitness truly is for everyone. Personal Training at EOS When I first joined EOS, I signed up for personal training to get myself on track. It worked—I got moving, I got healthier, and I built a foundation. But when it came time to take things to the next level and really focus on building muscle, I felt like I had hit a wall. I was doing the work, but not seeing the muscle growth I wanted. That’s when I met Gina S., a trainer at the Lake Mead location, and everything changed. Training With Gina S. Gina is an exceptional trainer. Her communication is clear, direct, and honest—no sugar coating, which I appreciate. When she teaches you a movement, she doesn’t just show you and walk away. She watches your form closely, corrects what needs correcting, and makes sure you feel the difference so you understand what proper form actually is. She took the time to understand my goals and explained the difference between simply staying fit and training specifically to build muscle. That clarity alone made a huge difference. Her patience stands out. I ask a lot of questions, especially now that I’m focused on weightlifting for muscle growth, and she never rushes me. She explains things until they click. That kind of support matters. We’ve only just begun this new phase of training, but I’m genuinely excited to see where I’ll be 90 days from now with everything she’s teaching me. Even before she officially became my trainer, she was always helpful on the gym floor—caring, attentive, and willing to guide anyone who needed it. That’s just who she is. A Thank You to Kai I also want to give a big thank you to Kia. My personal training sessions had been a mess for a long time, and she was the one who finally got everything straightened out. I asked if she could fix my account within 24 hours, and she did. Her help made a huge difference.

Ukyira J 9 months ago

I’ve tried many different gyms from coast to coast. From Orange Theory, Chuze, Crunch, LA & 24 Hour Fitness. As well as Genesis Health Club locations in the Midwest. From the time I walked into EōS (Lake Mead) I felt right at home & ready to get to it! (: The staff at the Lake Mead, Sahara & Rainbow locations are all absolutely AMAZING. I really have enjoyed my first-time experiences at all 3 EōS locations. I have no complaints. Specifically with the Lake Mead location, thank you Dre, Lyle & I forget her name but there was also a woman who helped me get started too. And all three of them combined were so welcoming & very knowledgeable with suggestions I’ve been taking. Out of all the gyms I’ve tried from 19 years old to currently being over 30….EōS is definitely in my “Top 3” favorite gyms nationwide. 🔥🙏🏾