Chuze Fitness

April Flowers 3 weeks ago

Some new kid messed up my account cancellation by canceling it on that day instead of at the end of the month. Dee Jay quickly understood the issue, gently told me the solution (checking in at each visit), and had an understanding attitude. She had strong leader energies, and I thought she was an assistant manager. I hope she gets promoted to leave soon because she is a good representation of the Chuze brand.

Adriana Poole (AJ) a month ago

This Chuze has tons of variety when it comes to equipment, so you can work out every part of your body. The smoothies are delicious and are a great after workout snack. The showers are very private and always clean, the big handicap one does need some work on it's water heater since it's always too cold though. The cinema always has fun movies to watch while doing cardio. The recovery studio is a pleasure to use after your workout. And almost all of the employees are kind, understanding, and very helpful. There's only one employee I'm not fond of since she can be rude, so I just avoid her. I highly recommend this gym for anyone who wants a fun workout, and a pleasing recovery period afterwards.

Adam McClellan 4 months ago

The gym is kept really cold in the morning.That you have to wear a jacket just to stay warm.Even when you're working out, they need to turn the heat back on. I won't go there until the weather warms up to be able to use that gym.

RICARDO VILLA 2 months ago

am beyond disappointed with Chuze Fitness Winrock and will be canceling my membership. I primarily joined for the recovery amenities, but the experience has been a constant letdown. The main issues: Broken Amenities: They have two dry saunas, but only one ever works. The steam room is frequently out of order, and even when it "works," the door doesn’t close properly unless you manually pull it shut. Cleanliness: The jacuzzi is consistently dirty and does not look well-maintained. Absent Management: Every time I ask to speak with a manager about these recurring problems, the front desk staff tells me no one is available. There is a complete lack of visible leadership or anyone willing to take accountability for the state of the gym. It is frustrating to pay a monthly fee for services that are broken half the time. Whenever I see management respond to reviews saying they are "working hard" to fix things, it feels like a joke—if that were true, these issues wouldn't persist for months. I expect working saunas and a manager who actually addresses complaints.

Emily Gray 4 months ago

Chuze is warm and welcoming and is accessible to every kind of skill level and ability. The classes and amenities are amazing and high-quality—especially given the low, affordable membership price. The gym is always clean and has a friendly atmosphere that keeps me coming back again and again.