24 Hour Fitness

A GARCIA a month ago

Friendly staff. Very welcoming. I love their hospitality. Very close proximity to my hotel with a great recovery room. I was sad they did not have a steam room, and too many stairs which is an obstacle for me since I am with several disabilities but overall it's a great gym with several options to workout, therapy & rehabilitation.

Aina Lopez a month ago

My friend and I visited the gym for the first time to check it out, and we were assigned to Travis. He did an amazing job making us feel comfortable and welcome from the start. He brought us to the recovery room, where it was quiet and relaxing, and even let us experience the massage chairs while he explained everything thoroughly. Unfortunately, we didn’t have enough time to fully tour the gym, but he still gave us a quick overview of the equipment area from the second floor. We wish we had more time, but we’re very grateful for Travis’s help and excellent customer service.

AJ Shepard 5 months ago

This is a very old gym and is in severe need of of a facelift and remodel and better Management Instead of fixing the water fountains they tear them out don’t replace them. Instead of replacing weights they just continue to not have a full selection of weights or dumbbells. They say they’re stolen and they don’t want to replace them. At the same time they don’t enforce no backpacks allowed on the floor allowing people steal them. The equipment is so old it belongs in a museum. Most of it is totally worn out. Places is always dirty has not been painted in 20 years as dust all over the walls and ceiling. It has holes in the ceiling. The toilets don’t work and the hardware is so old it has corrosion all over it. The other 24 Hour Fitness’ are newer and in better shape. I guess the Management doesn’t care continues to expect their clientele to work in a subpar gym that’s dirty and falling apart.

Alexis Leon Guerrero a month ago

The staff is amazing! My friends and I came in to check out the membership options, and Marcy was so helpful and accommodating to us. The team worked very hard to find a plan that works best for our unique situation and came up with a great solution for us! I’m very excited to begin my membership here 😊

Finders Keepers Hawaii 4 months ago

I’ve been a member at this gym for about five years — mostly because it’s the closest to my work and convenient — but honestly, it’s the nastiest and dirtiest gym I’ve ever seen. I rarely write negative reviews, but this one has been a long time coming. For a place people pay to workout at, the equipment — the most important part of any gym — is shockingly neglected. Over half of it looks decades old, rusted, mismatched, and constantly breaking. Even when people wipe machines down, it doesn’t matter because the equipment is already so beat-up and filthy that you walk away feeling dirtier than when you walked in. I’ve seen cracked mirrors, dirty ceilings and walls, and misplaced dumbbells more times than I can count. The bathrooms are just as bad. Half the time the urinals or stalls don’t work, the AC rarely runs (so it’s hot and miserable in there), and it feels like they’ve given up on basic upkeep. There are no enforced gym rules — people walk around barefoot like it’s normal, which is frankly disgusting in a shared workout space. What angers me the most: they keep removing paper towel dispensers and water fountains. Those are bare-minimum things a gym should provide. It feels like they’re cutting costs on essentials that directly impact member experience and hygiene. It gives the impression that the company has no interest in maintaining the facility beyond just collecting membership fees. I’ve seen three or four different managers in my time here and never once have any of these ongoing issues been addressed. That tells me this isn’t just poor management at the club level — it feels like corporate decisions are behind the continual neglect. For a well-known gym brand, I expected much better. This location is tired, dirty, and overdue for serious upgrades or a rethink on how they treat paying members.