Crunch Fitness

A G 3 months ago

Smells like poop anytime anyone uses the bathroom lol. Many machines don’t work in cardio room. Not really that clean… not that dirty though so I gave them 2 stars. Would never stretch on the floors or mats but that might just be me. They do have a wide variety of classes and machines so it gets the job done. It’s also nice you can cancel easily!

E T 6 months ago

Honestly, what kind of business model holds clients hostage to Training sessions and memberships. If this is such a great gym why the heavy hand when people are wanting to move on. After, my response to a honest "hey I'd like to cancel"? MO is to run to the contract. Its a gym contract you'd think were buying a house here. It puts a bad taste to even want to come back in. But, that may be what you want ultimately, no one in the gym just a bunch of memberships expiring. OH WELL its just money.

Abbi 9 months ago

Extremely disappointed and frustrated. This gym charged me twice for my membership — which is basically fraud — and when I tried to contact them, the customer service was terrible. No one from management responded or took responsibility, and I was completely ignored for days. I finally had to call a different location, and they were the only ones who actually helped me by reaching out to corporate to start my refund. This whole situation felt very sketchy and unprofessional. Makes me wonder how many other members are being overcharged without realizing it. Be careful with this place and check your bank statements if you’re a member.

Cristina Valencia a year ago

If you just want to work out and don’t care about the quality and atmosphere this gym is for you. This is a basic gym at a “premium” price. Most of the equipment is out dated. The recent renovation work is shoddy and you will always see a contractor “fixing” stuff. Showers and bathrooms are not well ventilated. Poor equipment layout that blocks pathways. Not to mention the poor selection of group fitness classes. This place ranks way below planet fitness. Good show!

Abdul Dahman a year ago

I had a terrible experience at this gym and I want to make sure others are aware. The staff was incredibly rude and unhelpful when I visited. I was interested in signing up and getting a day pass, but the staff member I encountered was dismissive and showed a bad attitude. It was a weekend, so I couldn't even speak to someone from memberships. The person I spoke to took my information and then told me to leave. I have never been treated so poorly as a customer. I believe there are probably other gyms with much better staff, but this one was by far the worst I have ever encountered.