Crunch Fitness - Capitol

LaLa T (LaLa Marie) 3 months ago

I visited the Crunch Fitness in San Jose today while I was working in town. I was very disappointed to see the condition of the only disabled stall in the facility. I am disabled and can only shower in the disabled stall in public spaces due to my disabilities. This stalls chair is wobbly, the shower handle is broken and being kept up with a zip tie. It isn’t even a real shower head, it spits water EVERYWHERE while you’re showering. The drain immediately clogged & flooded and I slipped trying to get out! The sign is held up by tape. There is mold on the roof area in the stall and in the open dressing space next to it. The shower curtain is ripping and also had lots of mold and mildew and even a BUG. Is this how Crunch treats its disabled customers? This is wildly unacceptable and management should get that under control as it violates not only Health Standards but ADA Law.

Mariella Beltran a month ago

I went to this gym long ago and supposedly used my pass. It has been a while didn’t know I used it, I did call up day before to inquire about Zumba classes. I love Zumba but the Zumba vibe isn’t always it. I wanted to check it out to see if I like the Zumba classes. The lady said I had to pay for a day pass. I’m sorry but with this economy there is no way I’m paying for something unless I know I like it. I won’t pay $20 dollars for something. I think she should have given me options. I came all the way here and we all know gas isn’t cheap these days, I like myself way too much to pay $20 for a mystery. Plus I’m a great dancer. I’ll just stay and dance at home. Their loss. Sooo sad haha :P

Alan Vargas 3 months ago

I’ve been a member at this location for a while, and Jennifer at the front desk consistently makes the early 5am workouts so much better. She’s always super friendly, attentive, and full of positive energy that really sets the tone for the rest of the day. She has an outstanding work ethic and takes her job very seriously. Even when she was clearly sick and didn’t have anyone to cover her shift, she still showed up, powered through, and did her absolute best to enrich the environment with her presence. If you’re part of the early morning crew, you know how tough it can be to get moving that early. Jennifer does an incredible job of encouraging everyone and truly representing Crunch. She definitely deserves the recognition!

Alex abedoy 4 months ago

I absolutely love Crunch Fitness San Jose! The staff here are always welcoming, friendly, and full of positive energy. The gym is clean, well organized, and the atmosphere makes you actually look forward to working out. The group classes are incredible and really keep you motivated. Huge shoutout to Roxy for being such an amazing instructor—her energy, encouragement, and passion make every class so much fun and push everyone to do their best. Crunch has built such a motivating environment where people of all fitness levels can feel comfortable and inspired. Highly recommend this gym to anyone in San Jose looking for great workouts and an awesome community!

Brendan Thinathin a month ago

Crunch has been great, and all the staff is super friendly/welcoming. Every morning when I’m here on the weekdays, Jennifer at the front desk is always super nice with a smile on her face; most gyms they just kinda stare at you.. even the trainers are all super nice, would definitely recommend this gym