East Bank Club

mj Weber 8 months ago

It's a wow, huge, and high-end gym. All the amenities are available at your convenience—a vast swimming pool, spa, coffee shop, and apparel shop. Magnificent view in the city while running on the track. There is a variety of exercise equipment available. So many locker rooms, nice showers, sauna, and an elegant dressing room. Highly recommended.Great place.

Jennifer Karman 3 weeks ago

Literally don’t join ebc, you will be underwhelmed. This gym is so outdated, like 2010 technology with 2026 bad attitudes. It took over 30 minutes to reserve a locker, the key was broken and 5 other roadblocks. You get a complimentary massage upon joining and it was the worst massage I’ve ever gotten, the masseuse obviously didn’t care if it was enjoyable. It was a waste of an hour. The people at the front desk at the spa and the women’s locker room aren’t very nice. People don’t put their weights away so all of the machines have plates on them. It’s so overcrowded, there are probably 40 benches in two of the three weight rooms and it’s hard to find one that’s open. This giant, relatively expensive gym and there are only two weighted leg presses and one good back machine. Bad vibes all over.

karina k 10 months ago

If you join as a couple, it is a lot cheaper than paying $275 per person and if it’s a couple is $455 for two people. The location is beautiful because it’s right on the river and you can suntan on the roof and lots and lots of people going swimming so it will be more of a social gathering benefit Jim in some ways. But seriously this place is massive and you will find everything you need here. The location is beautiful however, the closest blue line station is grand and it’s about a .8 mile walk from the CTA. And there is really not much parking here unless you are lucky to find street parking or street metered parking.

Viraj 7 months ago

Unprofessional behavior from a trainer. I was using a bench when the trainer and her client set up directly in front of me because their mirror view was obstructed—even though an open bench was available on the other side. When I politely asked them to move to that open bench, they sighed, scoffed, and told me to move instead. As a person of color, the double standard was hard to miss. And this isn’t an isolated incident — I’ve noticed similar complaints in other recent reviews. It’s clear management needs to take a hard look at the kind of “professionals” they’re hiring. Edit: another ridiculous interaction. The membership services lady (not the check-in team) acts like she owns the entire building. Every time I’ve interacted with her, she communicates in these condescending facial expressions that make you feel like you’re inconveniencing her just by asking a simple question. The manager that morning wasn’t any better. Honestly, I’ve had better customer service at fast-food restaurants. The staffing choices here are getting wild — almost hilarious if it wasn’t a place we pay a premium for.

Michael AW a month ago

The high price kept me away for a long time. And it’s still high. But it’s the best gym I’ve ever been to - and to me that’s worth a lot. They are always renovating and adding equipment and amenities too