LA Fitness

Roland Davin 3 months ago

I originally gave this gym 5 stars because the renovation was actually impressive. Replacing the basketball court with more free weight racks was a smart move, and for a while it felt like the gym was heading in the right direction. Now? It’s honestly becoming a joke. At this point, it feels like management and sales only care about cramming in as many paying members as possible, regardless of whether the gym can actually handle the volume. The result is a gym that feels less like a fitness center and more like a human traffic jam. This place is absurdly overcrowded almost all day. What used to be busy hours around 5–7 PM has now turned into 3 PM to 9:30 PM being constantly packed. You can barely touch a machine without waiting behind someone, and if you want to use the StairMasters or cable machines, good luck. And for the price people are paying, the maintenance is embarrassing: • The water fountain filter status was removed, so members have no clue whether the water system is even being maintained properly. • The bathrooms smell terrible, feel humid, and often seem neglected. • The sanitizing wipes are constantly empty, which is ridiculous for a packed gym. It’s clear this gym is being run with a “sell first, figure it out later” mentality. More members, more money, less care. That might look good on paper, but for actual members, it means paying to stand around and wait. Management seriously needs to stop acting like every square foot of this gym is an opportunity to squeeze in more bodies. At some point, a gym stops being a gym when members can’t even work out efficiently anymore. If management really wants feedback, here’s a simple idea: Try working out here yourselves during the afternoon/evening and then use the bathroom. You’ll understand the problem immediately.

Brandon King 4 months ago

Love the atmosphere, the staff was super attentive to my needs and goals for training. The space for the equipment and training is just enough to train for things like calisthenics and martial arts. The equipment is solid and love the access of free weights, and prefer it over machines. Mark the GM is the man!

Laura Vairadian a month ago

Recently toured the South Loop location and had a really good experience. The sales team was busy when I arrived but one of the VPs, Nic, was kind enough to personally show me around the facility and answer all my questions. He was professional, welcoming, and encouraging throughout the tour, and even let me try out a Pilates class which I really appreciated. The gym was clean, organized, and had a great atmosphere overall. Definitely glad I stopped by.

DemonMC 4 months ago

Big thanks to Adrian for the help renewing my membership. Worked with me to find the right budget friendly choice. All of the staff are helpful and understanding. I’ve been to CFX and Planet fitness, neither can compare to how well LA treats its members top tier.

Osmosis Jones 3 weeks ago

Shoutout to the receptionist with the medium length bright magenta hair. I was having a bad day, lost composure and cried in front of her and she handled it extremely kindly and professionally. The locker rooms and pool area are clean as is everything else.