West Loop Athletic Club

Edwina Gibbs 2 months ago

🔥 I fell in love with this club from the first training session! 💪 The trainers give you energy, and the classes are a breeze. I've already seen progress: I'm running faster and performing exercises better. If you're looking for a place to improve yourself, this is the place for you! 💯 Don't miss out on the opportunity! 😍

Leslie Forbes 2 years ago

I have been a member here for over ten years and I have slowly seen this place go from good to awful. First it was the demise of kids club, now it’s the limited hours and overcrowding. If you are going at peak times it’s near impossible to navigate. Since the pandemic the hours never returned to normal and the classes didn’t either. If anyone is reading this it needs to be turned back to 5am opening and stay open a couple hours later, especially on the weekends. I sent a message to someone in aquatics about an issue I was having and never even received a response which lets me know how valuable I am as a member. The only reason I am giving this an extra star instead of the one it takes to write this is for the front desk staff who are just lovely people. Jen, Jojo, Jackson, Canon and anyone else who mans the front desk is in desperate need of a well deserved raise as are the cleaning staff. Everything else about this gym makes me wish harder that the equinox hotel that was supposed be built actually came to fruition and that there were better options that were walkable. Overall: seek an alternative if possible and if this is your best option try to come at off peak times. *Cutting this down to one star that I have to give to write this review because all the above mentioned people are no longer there and the HVAC isn’t working properly.

Lauren Ratliff 8 months ago

West Loop Athletic Club is truly one of Chicago’s best-kept secrets! The gym is spotless, and the range of classes and amenities is unbelievable for the price. The ladies’ locker room feels secure and spa-like, with a relaxing sauna and steam room experience. The pool and hot tub are an added bonus. Whether you’re into lifting or cardio, this gym has it all. Highly recommend!

Aaryn Thompson 3 months ago

Dirty, would never consider showering or steaming or swiming or even being in the locker room more than a few minutes to lock up my things. Month to month is not honored for cancellation.

Sungjae Yang 7 months ago

Horrible customer service. This is my first time ever leaving a comment, but the experience was bad enough that I had to share. I was using this gym regularly, and they charged me for an extra month without any notice or explanation. Never told me i have to do all this BS process of canceling membership and I ended up paying almost $90 for nothing. Overall, really disappointing. I would recommend avoiding this gym if you can.